Ritsuko was very professional, thoughtful and helpful. Nothing was too much trouble. She navigated the constraints of Covid-19 by taking us on a virtual tour of the property. This alleviated the need for us to fly up to view the property. Ritsuko arranged for us to bid at auction remotely, which enabled us to purchase the property. Ritsuko followed up with the signing of the contract and annexure. We would definitely utilise Ritsuko again should we seek another property to purchase.